Privacy Policy
How Elvoria AI handles the information you share with us and the data processed inside the platform.
Last updated October 2026. This document is provided for information and is not legal advice.
Information we collect
When you submit a demo request or contact form we collect the details you provide: name, business name, email, phone number, industry, website and what you'd like to automate. When you create a platform account we store your name, email address, hashed password and organisation details.
How we use it
We use your information to respond to your enquiry, schedule a demo, provide the platform, and support your account. We do not sell personal data.
Client data inside the platform
Data your business stores in Elvoria AI — customers, leads, conversations, appointments — is scoped to your organisation. Access is restricted by authentication, role-based authorisation and organisation isolation.
Third-party providers
The platform is designed to connect to third-party services such as voice, calendar, messaging and payment providers using credentials you supply. Where a provider is not connected, no data is sent to it. Each provider processes data under its own terms.
Security
We use encrypted transport, hashed credentials, protected API routes and server-side validation. No system is perfectly secure; if you handle regulated data, additional configuration and agreements are required before production use.
Retention
We retain enquiry records for as long as needed to respond and to maintain business records. Account data is retained while your account is active.
Your rights
You can request access to, correction of, or deletion of the personal data we hold about you by emailing hello@elvoria.ai.
Changes
We may update this policy. Material changes will be reflected on this page.